Terms & Conditions


Last Updated Date – 07 August 2025

Welcome to Viral Marketing Adda. These Terms and Conditions (“Terms”) govern your access to and use of all digital marketing services, platforms, consultations, and solutions provided by Viral Marketing Adda (“we,” “our,” “us,” or “the Company”), including but not limited to SEO, Social Media Marketing, Paid Advertising, Content Creation, Influencer Marketing, Website Development, and all other digital solutions we offer.

By accessing or using our website, purchasing our services, signing up for a proposal, or otherwise interacting with our business, you agree to be bound by the following terms. If you do not agree with these Terms, please refrain from using our website or services.

 

1. Company Overview

Viral Marketing Adda is a full-service digital marketing agency based in India. We provide end-to-end digital marketing and content creation services, helping brands build an impactful online presence, drive engagement, and grow through data-driven and creative strategies.


2. Definitions

For clarity, the following definitions apply:

  • “Client”: Any individual, entity, or organization engaging Viral Marketing Adda for services.

  • “Project”: A defined scope of work agreed upon between the Company and the Client.

  • “Deliverables”: The final output or service that Viral Marketing Adda provides upon completion of a Project.

  • “Scope of Work”: A formal description of work, timelines, and deliverables agreed before commencing any services.


3. Acceptance of Terms

By:

  • Using this website

  • Engaging with our team through any communication channel

  • Signing a quotation/proposal

  • Making a payment

You accept these Terms & Conditions in full. You also confirm that you are legally authorized to enter into such agreements on behalf of yourself or the entity you represent.


4. Services Offered

We offer the following categories of services:

  • Search Engine Optimization (SEO) – On-page, off-page, local SEO, keyword targeting, backlink creation, audits, and more.

  • Social Media Marketing – Strategy, calendar planning, content posting, hashtag optimization, engagement, and analytics.

  • Content Creation – Reels, photo shoots, videos, memes, infographics, motion graphics, copywriting.

  • Paid Ad Management – Meta Ads, Google Ads, LinkedIn Ads, Instagram Promotions, YouTube Ads.

  • Influencer Marketing – Campaign planning, influencer outreach, coordination, and results reporting.

  • Website Design & Development – WordPress, Shopify, WooCommerce sites with responsive design and integrated features.

  • Digital Strategy Consulting – Business growth planning through marketing funnel, branding, and digital automation.

All services are customized based on client needs and may vary in duration, price, and structure.


5. Project Engagement & Purchase Agreement

Engaging with Viral Marketing Adda constitutes a purchase agreement, which includes:

5.1 Scope Finalization

Before any project begins, a written or emailed confirmation of the scope of work, deliverables, estimated timelines, and service fees is required. This may be documented through a quotation, proposal, or contract.

5.2 Payment Terms

  • All payments must be made in INR unless otherwise agreed.

  • An upfront advance (usually 50% or as agreed) is required to commence work.

  • The remaining balance must be paid upon completion or milestone approval.

  • In monthly retainers, payments are due in advance at the start of each billing cycle.

5.3 Delays & Default

If a Client fails to pay within the stipulated time (typically 7 days from invoice), the Company reserves the right to:

  • Pause all active services.

  • Withhold deliverables.

  • Terminate the contract after due notice.

  • Charge a late payment fee (5% of the invoice).

5.4 Refund Policy

We do not provide refunds once a project has commenced or a monthly cycle has begun, except in extraordinary circumstances and at the sole discretion of the Company.


6. Revisions, Edits & Changes

Each service package includes a limited number of revisions (usually 2-3 rounds). Additional changes beyond this scope will incur extra charges, calculated based on the complexity of the request.

Significant scope changes include, but are not limited to:

  • Redesigning the visual identity

  • Creating an entirely new website structure

  • Changing marketing platforms mid-campaign

  • Rewriting bulk content due to client-side branding shifts

These changes are considered new projects or billed additionally.


7. Client Responsibilities

The Client is expected to:

  • Provide clear and complete information and briefings.

  • Respond to emails and communication within reasonable timeframes.

  • Grant necessary access to platforms (social media, Google accounts, websites, etc.).

  • Approve content and deliverables within defined timelines.

Failure to cooperate may result in project delays for which the Company will not be held accountable.


8. Intellectual Property & Usage Rights

  • All designs, strategies, reports, creatives, and materials are the property of Viral Marketing Adda until full payment is made.

  • Upon final payment, the Client owns the deliverables for their business use.

  • Viral Marketing Adda retains the right to showcase the project (in part or full) in its portfolio, social media, or for marketing purposes unless a written NDA prohibits this.


9. Confidentiality

Both the Company and the Client agree to keep all sensitive project details, credentials, and proprietary business information confidential. This clause survives the termination or expiration of the project.


10. Third-Party Tools & Accounts

  • The Client is responsible for costs associated with third-party tools (e.g., paid plugins, stock images, domain/hosting, ad spend).

  • Viral Marketing Adda is not liable for the functioning, downtime, or policy violations related to third-party platforms like Google, Meta, Instagram, LinkedIn, etc.


11. Termination Policy

Either party may terminate a project with 15 days’ written notice.

However, the Company may terminate the agreement immediately if:

  • The Client violates the Terms.

  • Payments are not made after repeated reminders.

  • The Client displays abusive or unprofessional behavior.

In case of termination, the Client is liable to pay for any work already completed and all services rendered until the termination date.


12. Non-Solicitation

During the term of engagement and for 12 months after termination, the Client agrees not to hire or solicit employment (freelance or full-time) of any team member or subcontractor associated with Viral Marketing Adda without prior written consent.


13. Limitation of Liability

Viral Marketing Adda is not liable for:

  • Loss of profits or business.

  • Any third-party errors, bugs, or downtime.

  • Client-side errors that impact deliverables (e.g., missing deadlines, posting delays).

Our total liability shall not exceed the amount paid by the Client for the specific project or month in question.


14. Force Majeure

We are not responsible for delays or failures in performance caused by events beyond our control, including but not limited to natural disasters, strikes, internet outages, government restrictions, or pandemic-related disruptions.


15. Modifications to These Terms

Viral Marketing Adda reserves the right to update or revise these Terms at any time. Changes will be published on our website, and it is your responsibility to review them periodically.

Continued use of our services implies acceptance of the updated Terms.


16. Governing Law & Jurisdiction

These Terms and any dispute arising from them shall be governed by the laws of the Republic of India.

All legal proceedings shall fall under the jurisdiction of the courts located in [Your City, e.g., Guwahati / Delhi / Mumbai].


17. Contact Information

For any queries regarding these Terms & Conditions, you may reach us at:
📧 Email: info@viralmarketingadda.com
📞 Phone: +91-9415141662
🌐 Website: www.viralmarketingadda.com

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